Chapter 13


Several sources of outside help are available to employers who want to start or expand a drug-free workplace. Which source is most appropriate will depend on the type of program and the assistance needed.

Fee-Based Services

Many resources available to employers in establishing or expanding a drug- and alcohol-free workplace are fee-based services. Providers of these services typically include:

  • Drug-free workplace consultants;
  • Attorneys, arbitrators, and mediators;
  • Drug testing labs;
  • Health insurance carriers;

Fees for outside assistance vary widely throughout the country. The following ranges are typical costs for a variety of services:

  • Consultants, attorneys, mediators: $30-100+/hour
  • Drug testing services: $15-75/test
  • Residential treatment: $3,000-20,000
  • Outpatient treatment: $2,000-8,000
  • Group addiction counselors: $25-60/appointment
  • Individual addiction counselors: $50-100/hour
  • Employee assistance services: $14-50/employee/year (depends on the number of employees and the range of services)

When negotiating for services, be clear about what you want and can afford, and ask questions. Include questions about:

  • Fees and how they are calculated;
  • What work will be done;
  • Who will do the work and their qualifications;
  • When work will be completed;
  • What results can be anticipated;
  • Whom you can call for references.

Free and Low-Cost Services

Several national helplines can provide telephone consultation, lists of resources and referrals, and videos and prevention materials at no cost to the caller, including:

Most communities also have local resources. Local initiatives and coalitions link employers who are interested in drug-free workplace programs. The coalitions may provide sample policies, technical assistance, low-cost drug testing services, and ongoing training sessions for supervisors. Some have developed special low-cost Employee Assistance Programs (EAPs) designed for smaller employers. They may also have information about and experience with the services and costs of laboratories and Medical Review Officers (MROs) and Substance Abuse Professionals (SAPs) in your area.

For help with finding local initiatives and coalitions:

• Look in the telephone book for entries like “Drug-Free Business Initiative” or “Coalition for Drug-Free Workplaces.”

• Call or write your state or county office for alcohol and drug abuse services and ask if they have a list of groups near your workplace.

• Call or write your local mayor’s office, police department’s community relations office, office of economic development, or business relations office and ask if they have a list of coalitions.

• Call or write your Chamber of Commerce or business or trade association and ask if they have services to help employers start a drug-free workplace program.

• Call CSAP’s Workplace Helpline at 1-800-WORKPLACE.

Additionally, many communities have Councils on Alcoholism and Drug Abuse, Narcotics Anonymous and Alcoholics Anonymous groups, local labor councils and professional associations that can provide assistance and referral services for employers. Check your local telephone directory under headings such as “alcohol and drug abuse information,” “treatment,” or “counseling.”

Finally, the Drug Enforcement Administration (DEA) has a force of Demand Reduction Coordinators (DRCs) who are specifically trained to assist communities in reducing the demand for drugs. They can provide employers with free technical support, speakers, awareness materials, and referrals to other resources to help establish and maintain drug- and alcohol-free workplaces. The following list provides information on how to contact the DEA DRC nearest to your location:

(The abbreviation S/A stands for Special Agent. Geographic areas served by Demand Reduction Coordinators are given in parentheses.)

DEA Headquarters Washington, D. C.
Demand Reduction Section
600 Army Navy Drive
Arlington, VA 22202
202/307-7936 Fax 202/307-4559


Atlanta Field Division (Georgia, South Carolina, North Carolina, Tennessee)
75 Spring Street, S.W.
Room 740
Atlanta, GA 30303
Fax 404/331-7056
Newark Field Division (New Jersey)
80 Mulberry Street
Newark, NJ 07102
Fax 973/645-3279
Caribbean Field Division (Puerto Rico, Virgin Islands, Barbados, Dominican Republic, Haiti, Jamaica, Trinidad & Tobago, Curaco)
P.O. Box 2167
San Juan, P.R. 00922
Fax 787/775-1707
New Orleans Field Division (Louisiana, Arkansas, Alabama, Mississippi)
3838 North Causeway Blvd.
Suite 1800
Metairie, LA 70002
Fax 504/840-1366
New England Field Division (Massachusetts, Connecticut, Vermont, Rhode Island, Maine, New Hampshire)
1441 Main Street
10th Floor
Springfield, MA 01103
413/785-0284 x203
Fax 413/785-0483
New York Field Division (New York)
99 Tenth Avenue
Eighth Floor
New York, NY 10011
Fax 212/337-1870
Chicago Field Division (Northern and Central Illinois, Indiana, Wisconsin, Minnesota, North Dakota)
320 South Dearborn Street
Suite 1200
Chicago, IL 60604
Fax 312/886-1085
Philadelphia Field Division (Pennsylvania, Delaware)
600 Arch Street
Suite 10224
Philadelphia, PA 19106
Fax 215/861-3291

Dallas Field Division (Northern Texas, Oklahoma)
10160 Technology Blvd. East
Dallas, TX 75220
Fax 214/366-6960

Phoenix Field Division (Arizona)
3010 North Second Street
Suite 301
Phoenix, AZ 85012
Fax 602/664-5612

Rocky Mountain Field Div. (Colorado, Utah, Wyoming)
115 Inverness Drive East
Englewood, CO 80112-5116
Fax 303/705-7439

St. Louis Field Division (Missouri, Southern Illinois, Iowa, Kansas, Nebraska, South Dakota)
317 South 16th Street
St. Louis, MO 63103
Fax 314/538-4767

Detroit Field Division (Michigan, Ohio, Kentucky)
431 Howard Street
Detroit, MI 48226
Fax 313/234-4057

San Diego Field Division (Southern California)
4560 View Ridge Avenue
National City, CA 92123
Fax 858/616-4330
El Paso Field Division (El Paso, TX, New Mexico)
660 N. Mesa Hills Drive
Suite 2000
El Paso, TX 79912
Fax 915/832-6001
San Francisco Field Division (Northern California)
450 Golden Gate Avenue
Room 12215
San Francisco, CA 94102
Fax 415/436-7274
Houston Field Division (Southern Texas)
1433 West Loop South
Houston, TX 77027-9506
Fax 713/693-3153
Seattle Field Division (Washington, Oregon, Idaho, Montana, Alaska)
400 2nd Avenue West
Seattle, WA 98119
Fax 206/553-2824
Los Angeles Field Division (Central California, Nevada, Hawaii)
255 East Temple Street
20th Floor
Los Angeles, CA 90012
Fax 213/894-0157
Washington Field Division (District of Columbia, Virginia, Maryland, West Virginia)
800 K Street, NW
Washington, D.C. 20024
Fax 202/616-5941
Miami Field Division (Florida)
8400 N.W. 53rd Street
Miami, FL 33166
Fax 305/590-4437